Dominate Guest Engagement on LINE OA

Your Local Community's Favorite Way to Order

In Thailand, your guest experience lives on LINE. Yumaze helps you professionalize that experience by bridging the gap between your LINE Official Account and your actual restaurant operations.

By connecting LINE OA to Yumaze, you move beyond basic messaging. Use the Yumaze Command Center to manage customer conversations with AI assistance, deploy segmented broadcasts that actually convert, and track every coupon click back to real revenue. Whether it's a quick question about your hours or a complex food order, Yumaze ensures every guest gets an instant, brand-aligned response.

Operational, Marketing, & Revenue Impact

Integrating LINE OA with Yumaze moves your guest communication from a chaotic chat app to a structured sales channel. By segmenting your audience, you can increase your broadcast ROI while reducing guest churn. When your rich menu is linked directly to your Yumaze ordering and payment flows, you reduce the friction of direct sales, keeping more profit in your pocket.

Common use cases

• Automated FAQ & Support: Let AI answer "Where are you located?" or "Can I see the menu?" instantly 24/7.
• Loyalty Re-engagement: Automatically broadcast a "We miss you" coupon to guests who haven't ordered in 30 days.
• Flash Sales: Deploy a rich-message broadcast to your most active 500 followers when you have excess inventory.
• Seamless Reservations: Allow guests to book a table directly from your LINE Rich Menu without leaving the app.